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Company description
Athlone Towncentre Shopping Centre is the Midlands largest regional shopping centre and is home to brands including M&S, Zara, H&M, River Island and TK Maxx.
Job description
Athlone Towncentre Shopping Centre is seeking applications for the position of Part Time Customer Service Representative to join its Information Desk Team.
This is a permanent position with 3-4 days weekly. As the shopping centre operates over a 7 day week, Customer Service roles involve a combination of midweek, weekend and evening shifts. This role will be predominately Thursday - Sunday cover but flexibility is essential. There will also be additional hours available on occasion to cover annual leave and peak season trading.
As this is a customer facing role it is important that candidates would have previous experience in dealing with customers and in general administration.
This role will involve:
– Dealing with customer queries at the Information Desk in Athlone Towncentre
– Sale of Athlone Towncentre Gift Cards
– General office administration
The successful candidate should have the following:
– Excellent interpersonal skills
– Strong organisational skills
– Good working knowledge of MS Office packages
– Ability to work on own initiative
– Fluency in English
An immediate start is available for the successful candidate.
Please note: Weekend availability is essential.
Job Type: Part-time
Part-time hours: 20-25 per week
Benefits:
- On-site parking
Schedule:
- Day shift
- Weekend availability
Application question(s):
- This role has a requirement for predominately weekend (Sat & Sun) and evening shifts (Thurs/Fri) with some midweek requirement from time to time. Are you flexible in this respect?
- If successful, how soon would you be available to commence work?
Experience:
- Customer Service: 1 year (required)
Work Location: In person
Application deadline: 01/08/2023
Expected start date: 07/08/2023